ISO 9001:2015 quality management system requirements
The ISO 9001 standard requires your organisation address seven key areas – also known as clauses – in order to achieve continual improvement within your Quality Management System:
- Context of the organisation
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
ISO 9001 Quality Management System is supported by the quality management principles these requirements help your business to successfully implement an effective Quality Management System.
What topics does ISO 9001:2015 cover?
ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on many topics, such as:
- Requirements for a QMS, including documented information, planning and determining process interactions
- Responsibilities of management
- Management of resources, including human resources and an organization’s work environment
- Product realization, including the steps from design to delivery
- Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action
- Changes introduced in the 2015 ISO 9001 revision are intended to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate.
Some of the key updates in ISO 9001:2015 include:
- The introduction of new terminology
- Restructuring some of the information
- An emphasis on risk-based thinking to enhance the application of the process approach
- Improved applicability for services
- Increased leadership requirements
ISO 9001 CERTIFICATION
ISO 9001 is the only standard in the ISO 9000 series to which organizations can certify. Achieving ISO 9001:2015 certification means that an organization has demonstrated the following:
- Follows the guidelines of the ISO 9001 standard
- Fulfills its own requirements
- Meets customer requirements and statutory and regulatory requirements
- Maintains documentation
Certification to the ISO 9001 standard can enhance an organization’s credibility by showing customers that its products and services meet expectations. In some instances or in some industries, certification is required or legally mandated. The certification process includes implementing the requirements of ISO 9001:2015 and then completing a successful registrar’s audit confirming the organization meets those requirements.
Organizations should consider the following as they begin preparing for an ISO 9001 quality management system certification:
Registrar’s costs for ISO 9001 registration, surveillance, and recertification audits
Current level of conformance with ISO 9001 requirements
Amount of resources that the company will dedicate to this project for development and implementation
Amount of support that will be required from a consultant and the associated costs
ISO 9001 certification body
QA Technic Cambodia is global certification body providing accredited ISO 9001 standard certification in cambodia
