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Remote Audit

Introducing Remote Audits

ISO Certification Body Cambodia "Quest Certification" Remote Audits enable us to deliver your audit program how and when you need it. The same trusted experts engage your team members wherever they are based and enhance your audit with immersive technologies.

You can include remote audits as part of your ISO Certification audit programs and benefit from a more consistent, flexible approach that engages teams from different locations effectively.

Our remote audits

We develop individually tailored strategies to ensure the remote audit meets the requirements unique to each client and location. Our experts provide you the support, knowledge, and experience you need during the audit:

A remote audit is the same as an on-site audit, but the auditor engages with you via technology. It can still cover document and record review, tours of your premises, interviews with workers, and presentation of findings by using a range of technology platforms including:

  • Live web streaming technology such as Webex, Zoom, Google Meet, Zoho Meeting

  • Live streaming paired with mobile technology such as a smartphone or tablet with video capabilities (e.g. WhatsApp, Skype or Facetime)

ISO Certification Body ( Quest Certification) works with you in advance of the audit to ensure underlying technology is in place and compatible.

Our remote audit approaches

We offer two main approaches for remote auditing:

1)   the auditor is off-site, auditing from an ISB-K2A office, or from their home

2)   the auditor is with you at one of your locations, remotely auditing another one of your sites, performing interviews, reviewing documentation and records or observing processes and activities with your team

Regardless of approach, and depending on the individual audit requirements, we use different technologies for an immersive audit experience. 

Our Rempote Audit Includes activities Includes:

Planning
After determining and confirming the audit approach appropriate to your specific needs and according to your available technology infrastructure, our authorized lead auditor works with you to establish which technical options and assessment methods will be used in the final audit plan.

Execution
Using reliable and stable voice and video communication and screen sharing capabilities necessary for a successful remote audit, our auditors conduct personal interviews, review documents and records and observe processes and activities according to your particular plan.

Reporting
In addition to regular result reporting, our remote audit documents methods used and determine whether the audit was effective in achieving the objectives designated in your tailored plan.

We provide accredited remote audits according to the following standards:
- ISO 9001
- ISO 14001
- ISO 50001
- ISO/IEC 20000-1
- ISO 13485
- ISO 45001 
- ISO 22000
- ISO/IEC 27001

Next step

Contact us to explore your remote audit requirements.