Impartiality

Public Statement

ISO certification Body, Quest certification (Cambodia) CO., LTD , its Directors, Managers, Staff and others involved in the Certification of organizations fully understand the importance of impartiality in undertaking its Certification Activities.

QUEST Cambodia therefore ensure that in its dealings with clients or potential clients, all employees or other personnel involved in Certification Activities are, and will remain, impartial.

To ensure that impartiality is both maintained and can be demonstrated, QUEST CAMBODIA has identified and risk assessed all relationships which may result in a conflict of interest or pose a threat to impartiality.

Corporate Governance

ISO Certification Body QUEST CERTIFICATION (CAMBODIA) Certification governing bodies are structured in such a way that no individual group of parties has controlling influence on the functioning of a certification body.

(Impartiality) Be perceived to be impartial for the appropriateness of certification/registration

For a certification body to provide a reliable assessment, being impartial is most necessary. It is recognised that the source of revenue for a certification body is its client paying for certification, and that this is a potential threat to impartiality. An impartial assessment standing on a neutral position not influenced by interests or other pressures is what most concerned.
It is most important for QUEST CAMBODIA to be trusted by our clients' customers or by market and society that our assessment and certification/registration is impartial and neutral. This is achieved by ensuring impartiality through constant monitoring of conflict of interests, structure to address those conflicts and organising a committee for impartiality consisted of external members. These enable auditors to perform appropriately without conflict of interests.

Commitment to Impartiality

We understand the importance of our mission to provide impartial and highly transparent assessment services for management system certifications/registrations.
Being in conformance to the international standards, specific requirements and related laws and regulatory requirements, we manage the interests that could have influence on impartiality and ensure objective management system certification/registration activities.

Management of Impartiality

QUEST CAMBODIA understand the importance of impartiality in carrying out its management system certification activities, manages conflicts of interest and ensures the objectivity of its management system certification.

QUEST Certification( CAMBODIA) is a private, limited company that is founded by its owners / directors. Funding will not be taken from any source that would affect the ability of QUEST CAMBODIA to undertake impartial and effective audit. QUEST CAMBODIA will not accept funding from sources that may be considered as exerting influence, e.g. money from disreputable businesses or unlawful activities.